Today’s business conversation is dominated by voices telling us all that, for organisations to survive they have to adopt a digital first customer experience. Traditional channels including print are dead, and door drops have been deader than dead for even longer. There’s no argument from us that digital channels are essential in people’s online, smartphone, hi-tech day to day existence.
The Conference Awards 2019 took place at The Tower of London recently. It's a fantastic celebration of the wonderful people and exciting things happening in the conference world. When awards ceremonies bring together the great and the good (and the drinkers!) of their industry, everything has to be the best it can possibly be. Everything has to dazzle because it’s about